Who we are

Sivaroshan & Team are committed to maintaining the trust and confidence of all visitors to our website. We are not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes.  In this policy, I share information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others, plus how we keep it secure.

Types of data we collect

Website Cookies

Our websites use cookies to collect information.  This includes information about browsing behaviour by people who access our websites.  This includes information about pages viewed, products purchased and the customer journey around our websites.

Google Analytics

When someone visits our site we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Mailing Lists

As part of the registration process for our e-newsletter, events and free offerings we collect personal information. We use that information for a couple of reasons: to tell you about things coming up and to contact you if we need to obtain or provide additional information (i.e. yoga class cancellations etc); to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing Sivaroshan.

 

Private Consultation information

Sivaroshan does not make notes of detailed private information shared during consultations; this ensures the privacy for the clients he works with.  He may take down information such as D.O.B and Age and bullet points about key issues.  Where a client agrees to receive supportive information by email in relation to an issue, then minimal information regarding the clients situation may by necessity be sent in the email to the client.  This will not contain names of any related parties and will be concise and instructive.

Purchasing information

When you purchase a course, consultation, workshop, mp3 or retreat online your name, address data, email and contact number will be stored in our purchase system stripe (see stripe privacy notice). You may, of course, purchase a course in person without supplying the aforementioned personal data. Please be assured that we do not share your personal details with any other company without your consent.

Once a client / student signs up to a course, workshop or retreat we will need to communicate with you directly to ensure important logistical and support based information is shared with you.  We use G-Suite from Google to email information from.  The email & calender account is protected by password and mobile phone verification.

Third Parties

We do not share your information without your express consent.  Such information is only normally shared if after a personal consultation with Sivaroshan a recommendation to another therapist, workshop or training is suggested that is in the best interests for a clients goals or wellbeing.  We will always seek your consent before passing this information on.  The other times that information may be shared with a third party is on collaborative workshops and trainings where teachers and trainers from other organistations may be working with Sivaroshan.  Any sharing of information with collaborators may be a necessity when organising logistics for programme organisation.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Sivaroshan at sivaroshan11@gmail.com

Changes to this Privacy Notice

 We will update the privacy policy following any changes to our data gathering systems which deviate from the policy given above.